Terms · Plain English · Updated May 2026

Terms

Last updated May 2026. Short on purpose — these are the terms you actually agree to, written so a parent can read them in two minutes.

What ClassArc is

ClassArc is a one-on-one online tutoring service. We provide live, scheduled classes between a teacher and a student, along with homework, feedback, and study support.

Classes and scheduling

Each class is 55 minutes. You can reschedule or cancel a class up to 5 minutes before it starts.

If you miss a class without notice, we usually credit it back to your balance and reschedule based on what works for the teacher and student.

Payment

The first demo class is free, no card required. After that, plans are billed in advance for the number of classes you choose — 8, 24, or 48. We send you a payment link directly once you have picked a plan. Nothing renews automatically.

Refunds

If you want to stop classes at any point, we refund whatever class balance is left on your plan. No questions asked, no friction, no notice period. Refunds are processed within 7 business days.

Code of conduct

We expect students and parents to treat teachers with respect, and teachers to do the same. We reserve the right to end the relationship if classes become unsafe, abusive, or disruptive, with a full refund of any unused balance.

Changes to these terms

If we update these terms, we will email you before the changes take effect, so you have time to review them.

Contact

For anything, email hello@theclassarc.com. Our privacy policy is published separately.